Privacy Policy

1. General Provisions

1.1 Goods posted on the website pharmacy24.my are not drugs, it's not for sale on the website. The website pharmacy24.my is an information service.

1.2 Website pharmacy24.my is not a pharmacy It does not carry out any pharmacy activities: it does not manufacture, store or sell pharmaceuticals. The term "pharmacy" on the pages of the Site is used metaphorically to refer to the Site visitor's website topic - "Pharmaceuticals and Health". An example of use for non-pharmacy organizations: "Home pharmacy" - about where to store medicines at home, "Green Pharmacy", "Natural Pharmacy" - are about natural preparations, "Herbal pharmacy" - about herbs.

1.3 Website pharmacy24.my (hereinafter referred to as the Company) providing services to Internet users (hereinafter referred to as Users) to use their Services in accordance with the terms set forth in this User Agreement. (hereinafter referred to as the Agreement). The Agreement shall be effective from the moment the User expresses his consent to the Agreement in the manner set forth in this Agreement.

1.4 The Company's use of the Services is subject to this Agreement, including individual terms of use. The Company may amend the Agreement at any time without further notice, the revised Agreement effective from the time it is posted on the company's website.

1.5 By commencing any service of the Website, the User accepts all terms of the Agreement. In case the User disagrees with any provision of the Agreement, the User must stop using the Company's services.

1.6 The Company does not sell and/or deliver the Goods posted on the Website. The Company provides a service to users to search for Goods. Orders placed on the website are transferred to third party companies that sell and deliver the goods (The following is the seller).

2. Terms of Service

2.1 When using the Company's services, Users fill out the information about themselves and contact information in the registration form. The user is responsible for the completeness and accuracy of the information provided. If the User provides false information or the Company has reason to believe that the information provided by the User is incomplete or false, the Company has the right to refuse the User to use its Services.

2.2. The Company has the right at any time to demand confirmation of the user's information provided by him and to request supporting documents. Failure to provide such documents shall constitute misrepresentation and give rise to the effect set forth in paragraph 2.1 of the Agreement.

2.3 Users are responsible to third parties for their actions in connection with the use of the Service, including if such actions lead to a violation of the rights and legitimate interests of third parties, including their conduct according to applicable law.

2.4 When using the Company's services, the User is not allowed to:

Impersonating another person or representative of an organization and/or community without sufficient permissions.
Interfere with the normal operation of the Internet website and its services.
Post links to Internet resources whose content is contrary to applicable law.
Breaking the law.

2.5 When using the Company's services, the User is obliged to:

Comply with applicable laws when using the Company's services.
When ordering products related to prescription drugs, at the time of concluding the contract of sale presented and transferred to the seller or the seller's authorized representative from which the prescription is legally established. Applicable if the prescription prescribed by the user does not meet the requirements of the current legislation, the seller will not distribute the drug.
Delivery of goods belonging to the category of drugs is possible at the address specified by the user, provided that the user belongs to the category of citizens with the norms of the current legislation on home delivery of drugs.

3. Payment

3.1 Payment for the goods is possible in the following ways: in cash or by bank transfer upon receipt of the goods.

3.2 When choosing a pickup method and choosing to pay for direct pickup, payment will be made in cash only.

3.3 Payment by bank transfer is carried out using Visa, and Mastercard cards. Payment by card can be delivered to the courier when the goods are delivered to the address specified by the user. It is not possible to pay by bank card through the web interface of goods belonging to the pharmaceutical category.

3.4 After placing an order for the goods, the final cost of the goods is calculated taking into account the chosen delivery method. The entrepreneur contacts the user, reports the final cost of the goods taking into account the chosen delivery method, and confirms the user's willingness to pay for the goods according to the chosen method. From this moment the order is transferred to the delivery service.

4. Shipping

4.1 Delivery of goods to the address specified by the User is carried out by courier or post.

5. Responsibility

5.1 The Company shall not be liable for any loss arising from the use of the Company's services by the User.

5.2 Our Services may contain links to other websites on the Internet (Third Party Sites) The Company is not responsible for any information, or material posted on third-party sites that Users may access by using the Services.

6. Other requirements

6.1 This Agreement is an agreement between the User and the Company regarding the procedure for using the Service.

6.2 This Agreement is governed by and construed in accordance with applicable law. Issues not governed by this Agreement will be resolved in accordance with applicable law. All potential disputes arising out of the relationship governed by this Agreement are resolved in the manner required by applicable law. Throughout the text of this Agreement, unless explicitly stated otherwise, the term "law" means the laws of Philippines and the laws of the user's residence.

6.3 If for any reason one or more provisions of this Agreement are declared invalid or void, this shall not affect the validity or enforceability of the remaining provisions of the Agreement.

6.4 This Agreement is written in the English language.